FAQ
How to register in the shop
How to log in or use your existing login details
Yes! Due to the requirements of the General Data Protection Regulation (GDPR), we were unfortunately not allowed to move your Polish&Protect customer account to the new shop.
Please register completely again.
We are sorry!
Due to the General Data Protection Regulation (GDPR), we were not allowed to transfer your access data to the newly designed shop. Please register again.
You can then use the shop as usual and purchase products for cleaning, care and protection for your boat.
Ordering & Shipping
Here we answer typical questions about ordering and shipping Polish & Protect products.
The delivery time is usually 2 to 4 days within Germany, internationally 3 to 5 days.
Deviations are possible if there are delays with the service provider DHL.
The exact shipping costs will be displayed in your shopping cart after you have selected the shipping method.
For delivery with DHL within Germany, the shipping costs are 7.90 euros. For international shipping with DHL, the costs are from 9.90 euros.
The Polish&Protect range
Yes!
With the entry into force of the Biocidal Products Implementation Ordinance (ChemBiozidDV) on January 1, 2025, only the purchase process will change. Before sending the desired antifouling, we must have a delivery meeting with you and inform you about antifouling containing biocides and possible alternatives.
Further information on ChemBiozidDV can be downloaded here.
The most important news for you: You can still buy your desired antifouling.
The ChemBiozidDV changes the rules for sellers regarding the sale of products containing biocides, which also includes your antifouling.
What this means in concrete terms: From January 1, 2025, we will have a telephone delivery conversation with you before shipping the antifouling. During this conversation, we will inform you about antifouling and possible alternatives.
You can find detailed information in our customer letter. Simply download it here.
No! The aim of redesigning the shop was to make it more user-friendly for you.
The product range has been significantly expanded based on the suggestions of many owners.
The ingredients or compositions of the proven Polish & Protect products have not been changed.
processing of P&P products
With every purchase you will receive comprehensive instructions on the products.
You can also find lots of tips in the shop.
You can view a detailed review via the link.